Negotiation Skills for Business (1day)
Negotiating is part and parcel of organizational life. It produces results by getting and maintaining the cooperation of others – whether it is in the area of Sales, Purchasing, Project Management, Line Management/Union Negotiations,
This one day Programme is designed to give participants the negotiations skills required to conduct business effectively and with confidence.
Will be of interest to:
Any member of staff who is involved in a discipline which requires negotiations/consultations e.g. Sales, Purchasing, Customer Service and Industrial Relations.
Training Methodology
This Course will be participative and will involve tutor input, discussion, case studies as well as a variety of exercises.
Contents:
- Background to Negotiations
- Recognising Integrative and Distributive approaches
- Traits of the Effective Negotiator
- Preparing for any Negotiation
- Power and Influence
- My approach to Conflict Resolution\Bargaining
- Understanding and Conducting Integrative Negotiations
- Understanding and Conducting Distributive Negotiations
- Action Planning